Synchronous HTML/JavaScript Third Party scripts stopped firing

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Steven_Long
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Steven_Long
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15-10-2015

Towards the end of last week, I started noticing that many of my Synchronous 3rd party scripts were no longer firing. These were all "Page Bottom" and synchronous, with some HTML and others JavaScript. Depending on the script, I would receive one of two messages in the console:

 - Command writeHTML failed. You should try appending HTML using the async option.

 - Cannot load sync the "http://assets.adobedtm.com/XXXXXXX.js" script after DOM Ready.

I have not changed any of these scripts recently. Is anyone else seeing this issue? What changed in DTM to stop these scripts from loading?

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Steven_Long
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15-10-2015

We are not. It turns out the site developers removed the call to _satellite.pageBottom() on some pages and that was the cause of the issue.

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Rahsing
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Rahsing
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15-10-2015

Ah! that's great.

Thanks a lot for pointing out the solution.

Regards

Rahul

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Rahsing
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15-10-2015

Hi Steven,

Apologies for the delayed response.

Are you still facing this issue?

Rahul