Expand my Community achievements bar.

SOLVED

DTM 403 "Forbidden" Error

Avatar

Employee

While hosting the JS via Amazon, we're getting a 403 "forbidden" error on our JS file — so  SiteCatalyst via DTM is not working on our site. Any idea what could be causing this?

1 Accepted Solution

Avatar

Correct answer by
Employee

This error indicates that you must insert your s_code within the Analytics tool settings in DTM.  Within the Analytics settings, click on "General" and then "Open Editor".  Paste your s_code here and save changes.  You'll need to publish the property to see this change in your production library, but it will be reflected in your staging library immediately.

View solution in original post

1 Reply

Avatar

Correct answer by
Employee

This error indicates that you must insert your s_code within the Analytics tool settings in DTM.  Within the Analytics settings, click on "General" and then "Open Editor".  Paste your s_code here and save changes.  You'll need to publish the property to see this change in your production library, but it will be reflected in your staging library immediately.