Previous PageName Not working when we go different domain

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sailakumarip633

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sailakumarip633

sailakumarip633

20-12-2017

We used plugin (getPreviousValue )in DTM for capturing previous pagename in adobe analytics. When the domain changes (Pitney Bowes US | Digital Commerce, BI, Shipping & Mailing  to Pitney Bowes Shop US - Shipping, Mailing and Equipment  ) its capturing current pageName instead previous pageName. Does any one have fix for the issue?

Thanks,

Saila

Accepted Solutions (1)

Accepted Solutions (1)

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Rydal_Williams

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Rydal_Williams

Rydal_Williams

20-12-2017

Hi Saila,

The reason for that is because getPreviousValue stores the cookie value at the domain level and because you are going from pitneybowes.com to pitneybowes.us you lose that value because you can't read cookies across domains. It looks like you are using s_gpv_pn as your cookie name to store that value.

Browsers these days are very restrictive on exchanging data across domains because of security reasons, so its going to be hard to accomplish such a feat. A scenario you could try is use a query string parameter on all url's that lead to .us!

A better question is why are you doing this - maybe I can help solve the ultimate goal differently?

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Answers (2)

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sailakumarip633

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sailakumarip633

sailakumarip633

08-01-2018

Thank you, I will try query parameter approach.

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PratheepArunRaj

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PratheepArunRaj

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PratheepArunRaj
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20-12-2017

Dear Gigazelle​, AbhijeetKMishra​, TanmayM​,

Can help?

Thank You!

Arun