Non-English Labels DTM Rules section

Avatar

Avatar
Validate 10
Level 2
Bsmith320
Level 2

Likes

11 likes

Total Posts

47 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile

Avatar
Validate 10
Level 2
Bsmith320
Level 2

Likes

11 likes

Total Posts

47 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile
Bsmith320
Level 2

15-01-2016

I am working on creating events in the rules section and I noticed some of the labels are not in English. See attached file.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 10
Level 2
Bsmith320
Level 2

Likes

11 likes

Total Posts

47 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile

Avatar
Validate 10
Level 2
Bsmith320
Level 2

Likes

11 likes

Total Posts

47 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile
Bsmith320
Level 2

21-01-2016

1. I was seeing the issue in Chrome

2. after clearing my cache and cookies, the issue was corrected.

Bill

Answers (10)

Answers (10)

Avatar

Avatar
Validate 25
Level 4
alim92960278
Level 4

Likes

37 likes

Total Posts

103 posts

Correct reply

5 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Boost 5
Boost 3
View profile

Avatar
Validate 25
Level 4
alim92960278
Level 4

Likes

37 likes

Total Posts

103 posts

Correct reply

5 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Boost 5
Boost 3
View profile
alim92960278
Level 4

22-01-2016

On my work computer I signed out/in and it's in English again.

Avatar

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
taciac
Level 7

21-01-2016

alim93424919 wrote...

Hi Tacia,

This was actually on the Adobe Tool global variables section.

At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).

Ali

 

Thanks for clarifying. Did clearing the cache and cookies resolve the issue?

Thanks!

Tacia

Avatar

Avatar
Validate 1
Level 1
alim93424919
Level 1

Likes

2 likes

Total Posts

3 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
alim93424919
Level 1

Likes

2 likes

Total Posts

3 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
alim93424919
Level 1

21-01-2016

Hi Tacia,

This was actually on the Adobe Tool global variables section.

At work I was using Firefox. On my home computer I don't have this issue (Firefox and Chrome).

Ali

Avatar

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
taciac
Level 7

21-01-2016

Bsmith320 wrote...

1. I was seeing the issue in Chrome

2. after clearing my cache and cookies, the issue was corrected.

Bill

 

 

That's great to hear. Thanks for the update.

 

-Tacia

Avatar

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
taciac
Level 7

21-01-2016

Hi Bill & Ali,

I haven't been able to recreate this issue on my end. It may only occur on a specific browser. Please provide the following: 

1 - Which browser(s) does the issue occur in?

2 - Does the issue persist after clearing cache & cookies?

Thank you,

Tacia

Avatar

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
taciac
Level 7

21-01-2016

Hi Ali,

Does this happen on creation of a rule, or on editing a rule?

Thank you,

Tacia

Avatar

Avatar
Validate 25
Level 4
alim92960278
Level 4

Likes

37 likes

Total Posts

103 posts

Correct reply

5 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Boost 5
Boost 3
View profile

Avatar
Validate 25
Level 4
alim92960278
Level 4

Likes

37 likes

Total Posts

103 posts

Correct reply

5 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Boost 5
Boost 3
View profile
alim92960278
Level 4

21-01-2016

I'm having the same issue as you.

Avatar

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
taciac
Level 7

20-01-2016

Hi Bill,

The interface should be pulling from the language setting. For this issue, I recommend opening a ticket with Customer Care for further investigation. In the ticket include the property name and an example rule where this occurs.  

Thank you,

Tacia

Avatar

Avatar
Validate 10
Level 2
Bsmith320
Level 2

Likes

11 likes

Total Posts

47 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile

Avatar
Validate 10
Level 2
Bsmith320
Level 2

Likes

11 likes

Total Posts

47 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile
Bsmith320
Level 2

19-01-2016

Parit,

The language is set for English. I am still seeing the non-english language.

Bill

Avatar

Avatar
Validate 10
Level 10
ParitMittal
Level 10

Likes

93 likes

Total Posts

817 posts

Correct reply

349 solutions
Top badges earned
Validate 10
Validate 1
Boost 50
Boost 5
Boost 3
View profile

Avatar
Validate 10
Level 10
ParitMittal
Level 10

Likes

93 likes

Total Posts

817 posts

Correct reply

349 solutions
Top badges earned
Validate 10
Validate 1
Boost 50
Boost 5
Boost 3
View profile
ParitMittal
Level 10

17-01-2016

Hi Smith, 

In General , we have an Account Setting in DTM Interface where a user choose the desired language from the drop-down list. The user interface displays in the selected language. In the upper right corner of the dynamic tag management interface, click  > Account Settings and screen like below screen will be displayed. Please check whether the correct language option is selected or not.

If the correct language option has already been selected , Can you please let us know whether the label language problem exists only on the Rules section pages or on all pages of DTM Interface?.

Thanks & Regards

Parit Mittal