Created new event based rules and it is working fine in Dev environment but before approving/publishing the url it is working in production too. Is there any reason? I did verified the DTM header & footer code and it is placed appropriately.
We offer our sincere apology for the delayed response.
Can you please let us know if you are still facing the same issue . If yes, We would suggest you to check whether the DTM switch plugin installed in the browser is not set to staging mode as sometimes the same setting is used to test the rules in staging environment.
Assuming the DTM reference in the <head> section isn't pointing to the staging rules, if you have the DTM Switch plugin installed make sure it is not set to Staging. I frequently forget to turn that off after previous testing.