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Link issues on mobile Safari (Adobe DTM / SiteCatalyst)

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dmytro_dmitriie
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dmytro_dmitriie
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15-10-2015

Hello, I'm using Multiview tracking on my site (site is Angular based, actually dunno whether it's important)

There is no any custom complex logic, all I got from the marketing team was this snippet:

<script src="//assets.adobedtm.com/..../....js"></script> <script type="text/javascript">_satellite.pageBottom();</script>

Actually everything was fine for 3 months, but few days ago we got problems with links within the site (internal links, a.href). They are not clickable on mobile Safari anymore (iPhone 4 with iOS 7.1 and iPad with iOS 8.1). I've noticed that in order to navigate to some link I need to click it twice (quickly tap the link twice). Right now all links are broken on our site on iOS devices

I've found few topics where users had quite similar problems, and tried to disable the forced link tracking or increase the timeout

  • Setting the s.forcedLinkTrackingTimeout to something like 2sec or more actually does not fix the problem, links are not clickable anyway
  • Setting the s.useForcedLinkTracking to false fixes the issue, but I dont see any tracking requests anymore when clicking the links

Seems new lib was released recently, which broke everything:

_satellite.buildDate = "2015-03-13 00:32:49 UTC"

Is there any solution to make it work on mobile Safari? Or maybe the lib should be fixed?

thanks in advance

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dmytro_dmitriie
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15-10-2015

Is there any progress on it? Thanks