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SOLVED

DTM/Target redirect offers

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Level 5

Has anybody been able to integrate Target via DTM and use a redirect offer?

I've implemented the mbox call as seen on the "Configure synchronous mbox.js loading" help file at http://microsite.omniture.com/t2/help/en_US/dtm/t_target_synchronous_load.html.

This seems to work fine when Target is just replacing content on the page. However, for a redirect type, it outputs something like this into the mbox instead of actually redirecting the page:

mboxCurrent.setOnLoad(function() {window.location.replace('url of redirect');});

I know the redirect offer itself works as I've implemented it on a different page not using DTM and it redirects fine.

1 Accepted Solution

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Correct answer by
Level 3

yes, this issue was fixed/released at the end of february -- now i have a new issue, with the speed :/

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4 Replies

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Level 5

Reposting this hoping that somebody has come across it or somebody within Adobe can put me in contact with somebody who can look into this (customer care seems to have no idea after 3 weeks, case 140709-000247). Here's an image of what the output looks like, what the Target offer looks like and the DTM rule (which triggers if a data layer element is set to a certain value, then attempts to wrap an mbox around a certain div) if that helps.

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Level 3

yes. i am having the same issue. quite frustrating. even more so since you posted this more than 6 months ago and there is no response!

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Level 1

Have you tried Adobe Client Care?

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Correct answer by
Level 3

yes, this issue was fixed/released at the end of february -- now i have a new issue, with the speed :/