Hi Laura,
The problem is with the s.sa() function you are using. It is not recommended to initialize a report suite using s.sa() function.The s.sa() function only lets you dynamically change a report suite at any time on the page, before or after an image request fires.
Hence please use the following code to in "customize page code" to properly initialize the report suite id to be used for Page Load Rules and Event Based rules.
var r_suite = _satellite.getDataElement('reportingSuite') ; s_account=r_suite; s.account=s_account;
Thanks & Regards
Parit Mittal