DTM Firefox error in secure sites

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yuhui_sparkline

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yuhui_sparkline

yuhui_sparkline

15-10-2015

I have a client who is using DTM within a secure site, https://reservations.millenniumhotels.com/ibe/index.aspx

When I open this site in Firefox, I see this error in my console:

SecurityError: The operation is insecure. satelliteLib-b036f547cb74531b88442132a054ddca454ea887.js:2

The satellite JS file is included like this:

<script src="//assets.adobedtm.com/5405ae4aa30c9b11dc9852743bcc8c52b86b8725/satelliteLib-b036f547cb74531b88442132..."></script>

As a result of this error, it looks like Adobe Analytics isn't tracking. (Although when I check AA's Browser reports, I can still see visits from Firefox.)

In Chrome, I don't see this error in its console. Adobe Debugger doesn't show any Adobe-related tracking, though I can see a "/b/ss" image request in my browser's Network panel.

Is it just my browser or is this a known issue?

Accepted Solutions (1)

Accepted Solutions (1)

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yuhui_sparkline

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yuhui_sparkline

yuhui_sparkline

15-10-2015

Never mind, I've solved the issue.

I added "reservations.millenniumhotels.com" to my Firefox's cookies "Exception" list, so as to allow cookies from the domain. Now, I don't get the Security error.

Answers (2)

Answers (2)

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shekhardhiman

Employee

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shekhardhiman

Employee

shekhardhiman
Employee

15-10-2015

Yes the cookies from the domain need to be allowed for Firefox to work efficiently with secure pages.

Glad to hear that it got resolved!

Thanks!

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shekhardhiman

Employee

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shekhardhiman

Employee

shekhardhiman
Employee

15-10-2015

Hi There,

Thank you for reaching out to Adobe Community!

Please accept my apologies for the inconvenience. I checked the link you mentioned above on Firefox and it doesn't give any error. When I look at the console I can see an image request being sent. 

Could you please try it on another machine?

Thanks!