DTM / Adobe Analytics - Unable to authenticate via Marketing Cloud

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mikea36017390

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mikea36017390

mikea36017390

30-08-2017

I am logged into DTM directly, not via an Adobe ID.

I have a new Web Property and I am trying to add the Adobe Analytics Tool.

The option to:

is greyed out.  That is, I cannot select the radio button next to Marketing Cloud.

My Adobe Analytics login IS via Marketing Cloud.

Do I have to have access to DTM via Marketing Cloud in order to select this option?  Or is there some other issue preventing me from selecting it?

Accepted Solutions (1)

Accepted Solutions (1)

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jantzen_belliston-Adobe

Community Manager

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jantzen_belliston-Adobe

Community Manager

jantzen_belliston-Adobe
Community Manager

30-08-2017

Yes, you need to log into DTM via the Marketing Cloud in order to enable this option.

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