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SOLVED

DTM / Adobe Analytics - Unable to authenticate via Marketing Cloud

mikea36017390
Level 2
Level 2

I am logged into DTM directly, not via an Adobe ID.

I have a new Web Property and I am trying to add the Adobe Analytics Tool.

The option to:

is greyed out.  That is, I cannot select the radio button next to Marketing Cloud.

My Adobe Analytics login IS via Marketing Cloud.

Do I have to have access to DTM via Marketing Cloud in order to select this option?  Or is there some other issue preventing me from selecting it?

1 Accepted Solution
jantzen_belliston-Adobe
Correct answer by
Level 10
Level 10

Yes, you need to log into DTM via the Marketing Cloud in order to enable this option.

View solution in original post

1 Reply
jantzen_belliston-Adobe
Correct answer by
Level 10
Level 10

Yes, you need to log into DTM via the Marketing Cloud in order to enable this option.

View solution in original post