Deactivation unsuccesful error code 194.13

Avatar

Avatar
Validate 1
Level 1
tarac6783965
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
Top badges earned
Validate 1
View profile

Avatar
Validate 1
Level 1
tarac6783965
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
Top badges earned
Validate 1
View profile
tarac6783965
Level 1

21-04-2016

I am trying to deactivate my Adobe 8 Pro so that I can install Adobe Acrobat Pro DC.  I keep getting an error message 194:13. Help please.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
taciac
Level 7

21-04-2016

Hi Tara,

There are steps that you can try in the Adobe Acrobat Forum here: https://forums.adobe.com/thread/1675120?start=0&tstart=0. If that doesn't resolve the issue contact Customer Care. They will be able to deactivate it.

Best,

Tacia

For future questions regarding Acrobat Pro, the Acrobat forum is available here: https://forums.adobe.com/community/acrobat

Answers (0)