Connecting DTM via Cloud Services

Avatar

Avatar
Validate 1
Level 2
meghag95928867
Level 2

Likes

2 likes

Total Posts

17 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 2
meghag95928867
Level 2

Likes

2 likes

Total Posts

17 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
meghag95928867
Level 2

17-02-2016

Hi,

I am able to connect to DTM via cloud services in my local but in other environments it is not able to connect to DTM. Do we need white listing IP's ?

Thanks,

Megha

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 7
taciac
Level 7

Likes

17 likes

Total Posts

341 posts

Correct reply

188 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
taciac
Level 7

18-02-2016

Hi Megha,

If it's not working within your network you may need to whitelist the IP's. The IP list is available here: 

https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

Let me know if that doesn't work.

- Tacia

Answers (1)

Answers (1)

Avatar

Avatar
Validate 1
Level 2
meghag95928867
Level 2

Likes

2 likes

Total Posts

17 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 2
meghag95928867
Level 2

Likes

2 likes

Total Posts

17 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
meghag95928867
Level 2

25-02-2016

Hi Tacia,

   Thanks for your response. I had got a mail from adobe to white list 192.243.234.70 IP to use Adobe Cloud Services. White listing this is sufficient or do we have to white list the Ip's mentioned in above comment.

 

Thanks,

Megha