Can I get Apple Watch user number with Mobile Device report?

[#1]

Hi,

Our company released new application for Apple Watch.
But it just converted from iPhone version to Apple watch version,
and they send same parameters as iPhone version.
So I would like to know Apple Watch user.
How can I get the number?

Tomo

[#2 · Accepted solution]

Hi Tomo,

You can track Apple Watch using the IOS extension implementation : https://marketing.adobe.com/resources/help/en_US/mobile/ios/extensions.html

https://marketing.adobe.com/resources/help/en_US/mobile/ios/ios_ext.html

There is a new adobe reserved variable that will be sent once the implementation is successful : a.RunMode :

• a.RunMode = Application (the hit came from the containing app)
• a.RunMode = Extension (the hit came from the extension)

I do not believe this variable is mapped to any adobe analytics reports yet so you could use processing rules to map this variable to an existing report.

Please download the latest version of Adobe IOS  SDK here : https://github.com/Adobe-Marketing-Cloud/mobile-services/releases (v.4.5.4 at the moment)

You can find Apple Watch implementation example here : https://github.com/Adobe-Marketing-Cloud/mobile-services/releases/tag/v1.0-iOS-watch (please follow the link above when new version of examples are released).

Please remember that you can additional contextData varaibles to gather additional details for your Apple Watch app.

Best regards.

Alexis Cazes

Senior Technical Support Engineer

[#3]

Hi,Alexis and Rahul
 

I have read Alexis's post.
And I knew that we have to imple extension tool.
I am considering about this with our Dev team.

Thanks for your explanation.

Tomo
 

[#4]

Hi Tomo,

Please have a look at the answer Alexis Cazes has provided for your query.

Let us know if that resolves your problem.

Regards

Rahul

[#5]

Hi,Rahul

Thanks for replying.

I mean that we send same parameter in applications for iPhone and for Apple watch.
Indeed, Application for Apple watch is created for it, but it use same parameter as for iPhone. 
We had no time to set difference parameter.
So I need to know to get access data from Apple watch.
 

Tomo

[#6]

Hi Tomo,

I'm not sure if apple watch is supported yet. Let me get back to you.

Could you elaborate on what you mean by "But it just converted from iPhone version to Apple watch version,
and they send same parameters as iPhone version."

Regards

Rahul