Community Topics

Hi, According to the access rights configured for our ACCv8 instance, 'delivery' operators should be able to access the 'Transactional message history' folder with read, write, and delete permissions. However, when trying to access this folder, users in both 'delivery' and 'message center' operator ...

Release 8.7.4 April, 2025 Check out the details about what's new, general improvements, fixes and compatibility updates in this latest Campaign v8 Release here: Release 8.7.4 New features SMS REST API support - The Transactional Messaging REST API is now available for the SMS channel. When b...

Release 8.7.3 Feb, 2025   Check out the details about what's new, general improvements, fixes and compatibility updates in this latest Campaign v8 Release here: Release 8.7.3 New features Dynamic Reporting for Transactional messages - You can now monitor your transactional messages in the Dyn...

Hello community,I use the Message Center module to send transactional messages. Some emails are in error and qualified with a status “ignored by broadcast”. How can I find out the real reason for this status? The recipient says his email is correct. I'm trying to find out why the message isn't being...

Is it possible to send JSON format API calls to the Message Center in Adobe Campaign Classic v8?In this documentation for an older version of Campaign Standard, JSON format API calls to the Transactional Message Center are possible: Documentation .However, in Adobe Campaign v8, I have not found any ...

Hello, I noticed this morning that we have several instances of transactional emails being Ignored because the address is in quarantine. However, when I check the 'Non deliverables and addresses' folder under Admin > Campaign Management > Non deliverables Management, the addresses in question are no...

Hello, Can someone please confirm what these fields represent with respect to Message Center?  nms:eventHisto > Process requested on (@scheduled) nms:eventHisto > Process started on (@processing) nms:eventHisto > Processed on (@processed) My understanding is that it is when inbound events are reques...

Hi All, I am getting HTTP/1.1 403 Forbidden when I Try transactional messaging Via SOAP UI. Please let me know what might be the issue. Please find screenshot of the request belowPlease help  

Can anyone tell how to explain Transactional messaging in Adobe campaign classic. How it is implemented and what are event types? 

Hi all, I need help about a conditional content in transactional message template. I need to show different text when a field is empty or full. I tried different condition (IS EMPTY, IS NULL, == 0) but noone worked. If I write:didn't work. If I put a space between "" and in the field there is a spac...

Hi team,I'm facing this issue while I publish this template. Kindly provide some ideas to get this resolved. 

Hi Team,I tried sending mails through Soap UI for the transactional messages.But the mail is not sent .I didn't received any errors as well.Can you help me in sending the emails through Soap UI.