Community Topics

We're trying to open up access to a request queue to users who have view access to a queue. However when we do this, users who are associated with the project group (users who were not apart of the primary company) lose the ability to submit request to this queue even though they have view access.  ...

Hi,  I have decent handle on Workfront but am new to working with Fusion.  Within WF, I have created a new issue type for procurement requests. I have also added a new procurement approval process when there is a new submission. The first approval step to be set for the submitters manager. The 2nd a...

Description: It's pretty straightforward: Make it so the status field is editable on the My Requests widget. Why is this feature important to you: We are on a crusade to remove clicks wherever possible. Right now, if I want to change a request's status in the My Requests widget, I have to select the...

Hi,Hoping someone can tell me if I'm totally mis-remembering. We, like many customers, use request queues and convert those requests (Issues) to Projects, often using Status Keys to tie requests to their respective Projects. I am 90% sure that I used to be able to clear out the Default Duration in t...

Hello - One of our users is trying to drag and drop documents into their request and each time they try to do it the document tries to download instead of being uploaded into Workfront.  I tired to drag and drop the same document into the same request and it worked for me, but when she tries it will...

On every custom form we have one common field with 3 categories on for report purposes. Each request submitted requires the requestor to select the correct category and at the end of the month we report on those 3 categories. However, for some requestors, who are not frequent Workfront visitors, we ...

Description:Enable usage of Asset Request ID to allow us to group related assets and populate them as a single package to Bynder, improving our asset management process. Why is this feature important to you:As we enhance our asset management capabilities with Workfront and Bynder, we need a way to g...

Hi everyone,Is there a way of a selection field in Workfront forms, where when user 1 selects time slot 7:00 am, it is not available for user 2 anymore in the selection of different time slots? (similar to booking time in a calendar but via requests)

I have created a request queue project and I am trying to be able to have people add to the request queue in the left tab within a project and have the request go to that request queue project AND stay in the project. I have been using routing rules, queue topics etc to achieve both of these separat...

Description - We have times that the answers on the custom forms change and we need to "reset" the form so it clears out the answers. We run an external report and if we don't clear out those answers, they show up on the report. Why is this feature important to you - There are times the answers to t...

Description - make WF CC or BCC me when I submit an update, or some kind of warning that I have "draft" updates... Why is this feature important to you - so that I know I actually hit "submit" after entering information that is intended to go out to the requestor or team- and that I don't come back ...

Description -Why is this feature important to you -keeping track of individual sub-tasks inside a task or requestHow would you like the feature to work -I'd like to have checklist that either automatically generates from a list of items entered by a requestor, or manually entered by me (or someone) ...