Community Topics

Hi,   I am new to the Journey Optimizer tool and am working on setting up reporting/dashboard/ etc. to show success.  One component I would like to measure is the incremental lift journey have on the growth of my audience and would like to ask for advice:  Should we do that through the AEP audience,...

Hi Team,The conditional rules using context variables works with event based journeys.https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/dynamic/create-conditions Question:Could we use context variables in Campaign Email Content for defining Conditional Rule?

Hello Team,We are working on a requirement where SMS messages should only be sent to users who meet multiple real-time criteria for example qualifying for a high-value audience in AAM, having a verified phone number, and not having opted out in the last 10 days etc.Is there a way to combine AAM trai...

Hello Adobe Experience League Community,I am currently working on integrating Adobe Journey Optimizer (AJO) out-of-the-box datasets with digital datasets collected from our web platform. My goal is to report on the complete user journey, starting from a link click in an email to the final conversion...

Is this possible to have both on one sandbox?

Hi everyone! We use profile caps to limit how many profiles will pass through the journey, but I want to know if there's a way to set this profile limit using functions on the data source condition in advanced mode.  For example, I want to get all the users whose "Color" field is "GREEN" - #{Experie...

Hi all,    We are dealing with a behavior in AJO that reflects that I have received an email but I actually haven't. Is there anywhere we can see the resons, because on the table events is not reflected.   Best,  Celia

Hi Folks,Greetings! We are trying to strart IP warming phases and following steps is complete and tested internally but giving us error while running on phases :- Audience Created with profiles to be targted for IP warming- Campaigns created with above audience creation- Email Channel configuration ...

Up until now, it had been working 100%. Three days ago, when I created audiences and tried to preview the segment or the estimate, I got the following message: "Cannot get estimate data." Does anyone know why this happens, or why it could happen?

How the sendout is done do WhatsApp through Sinch - using Custom Actions?

I have got such a journey which starts with Event A. In later stage (after few days) I would like to check if on the profile occurred Event B using Condition (?). Looking at Condition Node I am not sure if that's possible..... 

Hi All, Scenario:We are getting a transaction from external source system against which a AJO message will be dispatched and we need to send the engagement data back to the source. Dummy sample data from external system:For better reconciliation, we want to understand if we could store the "external...