Community Topics

Description - Increase the maximum number of nodes allowed per journey Why is this feature important to you - for companies with multiple brands (including different sending domains) and complex journeys, this will allow journeys to be condensed into one true journey, allowing customers to flex bran...

Description - Ability to organize campaigns in foldersWhy is this feature important to you - Having multiple brands and teams in a single sandbox, organizing and filtering becomes difficult.How would you like the feature to work -Given audiences have a folder functionality, we would like the ability...

Why is this feature important to you?Loosing email subscribers is a threat to every marketing program. This is why we should assure opt-out requests are gathered where recipients actually still like to receive emails. But this happens when content filters / spam filters analyze URLs in our emails. T...

Description - while in emails you have bcc functionality that allow the company to have a copy of the exact message sent to the client , in push and sms there isn't a way to do that Why is this feature important to you - we work with insurance and banks and it really necessary to have copy of the en...

Description -When searching for audience and journeys, I want to be able to search by including AND excluding terms.  I want smart search.    Why is this feature important to you -We mark several of our journeys as DEMO and Test, for earlier versions.  I should be able to search for a specific name ...

Description -We need the Abiltiy  to determine the engagement of customer based on the the Journey or Campaign Name in an audience.  In particular, to state, if the Journey Name starts with/contains "xyzFY25..." Why is this feature important to you -Currently, we can only use the Journey ID, which m...

Description -I need the AEP/AJO system to identify proactively journeys or experiences that may not be behaving as planned.  For instance if a customer is receiving an email multiple times or reentering a journey multiple times due to a design flaw,  Why is this feature important to you:We had a jou...

Description - Presently, Query Service jobs do not write to the DCCS (Data Collection Core Services) which results in these events being ineligible to be qualified for event qualification to kick off a journey. I would like to be able to use a Query Service job to kick off a qualifying event for Why...

Description: I want to upload both desktop-friendly and mobile-friendly images when designing email content to ensure email responsiveness.Why is this feature important to you: This feature is important because it ensures that emails are visually appealing and properly formatted on both desktop and ...

Description: I am looking for ways to enable data segregation within a sandbox, allowing different teams to have access to different objects such as journeys, campaigns, etc. The goal is to avoid the cumbersome process of manually assigning labels after objects are created to ensure that only releva...

As a company that uses the Journey Optimizer our editor has to test and  controll their campaigns and journeys. Therefor they need testusers with several different attributes.At this moment they has to contact a developer to create all this testuser via API call - not the best way. We need an  UI /G...

Description - It is a new feature where global exit criteria introduced. we wanted this feature in our initial time itself. we wanted to reduce number of audience creation in many ways. this will help us to reduce the number of audience count as well. so, we need a attribute based filtering conditio...