Community Topics

August 2024 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Improved Channel Configurations: The current channel surface capabilities have been enhanced for a consistent approach across all channels. You c...

July 2024 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities SMS channel with any provider (Beta): You can now configure additional SMS providers within Journey Optimizer, in addition of the default providers...

I would like to know if it is possible to integrate the Microsoft tool, clarity with Adobe Journey Optimizer.If possible, I would like to know if you can provide me with documentation regarding this integration.

Hello,  We got stuck with creating custom action to SFMC and would appreciate any suggestions from this group.  1) We followed the steps to configure Custom Action from this article by @anuhya-tad .Expect that we are sending the audience to SFMC's Data extension. 2) Custom  Action Configuration :   ...

My client generates campaigns in Adobe Campaign and journeys in AJO. He wants to analyze some KPIs together IN CJA, for example:number of emails sent/delivered/opened/excluded/failed (sum of emails from AJO and from ACC)number of SMS sent/outbound/exclusion/errors (sum of  SMS from AJO and from ACC)...

We are leveraging an AJO custom action to integrate our journey with an internal API. This API takes a datetime argument in UTC format as follows: yyyy-MM-ddT HH:mm:ss.SZ (ie. 2023-12-01T23:59:59.000Z). We are attempting to use the nowWithDelta() function within the request parameters of this custom...

Is it possible to only have AEP + AJO, without Real-Time CDP? If so, what would operating in that space look like for segment creation?

Hi, I want to establish connection between Marketo and Adobe Journey Optimizer. I followed the instructions as mentioned in the below document.https://experienceleague.adobe.com/docs/marketo/using/product-docs/adobe-experience-cloud-integrations/set-up-adobe-organization-mapping.html?lang=en I recei...

Hi Experts, Can we do AJO-AEM integration to share the email or landing page content from AEM to AJO? If there is no feature currently, any idea by which AJO release, we can have this feature  Thanks,Sharath 

Hello, As part of our customer 'journey' process flows, there are times where we have to send regulatory letters, promotional letters via Direct Mail channel for particular segment (audience). We are in need of following 2 integration patterns for Print shops depending on the print vendor - 1) AJO s...

Is it possible to integrate the Adobe Journey Optimizer with Adobe Commerce. If yes can you please provide me with process for integration or configuration.