Community Topics

Does this mean that the user is in both journeys - Journey A and B? 

Does this mean that I should create exclusive dataset only for updated data?Than dataset should then have all the fields which might be updated? Do you have any best practices regarding that? 

Hi Team, We have a use case where we need to retrieve and store the node ID and name of a specific activity within an AJO journey in a variable. While we understand that journey properties allow access to these details for the current and previous activities, our requirement is for a different node ...

We have the ability to set the business rules and activate them? However the tutorial videos show that we need to apply them at the message level?  Does anyone know the permissions level required or is this a UI bug?  It is supposed to be here: 

Hi All, I have got a use case to implement CDH integration with AJO. CDH for NBC and AJO for journey builders. Please let me know if anyone has tried this before. Thanks!

Hi, I want to send emails to a group of users whenever an event occurs. Any solution to achieve this?

Hi everyone, Following the February 2025 Release Notes, the Result Sets feature has been deployed, and I was able to create them in the sandbox I use. However, I noticed that the "Add Business Rule" option is missing in the channel configuration for both Campaigns and Journeys. Is there a way to ens...

Hi Team Today in our AJO journey testing, we are highly dependent on Profile snapshot update which usually takes 24 hours  We can’t use the Test mode functionality of AJO since we are using Read audience activity which is querying the profile segments  Can anyone from the community please suggest th...

What is the most effective way to check if customer has adequate consents but during journey? Condition Node? What are your methods?

Since email field validation and dynamic content blocks aren't built-in features in the Adobe Journey Optimizer (AJO) landing page builder, what would be the best practice to implement these? Are there any workarounds, such as custom scripts or integrations, to ensure data accuracy and personalized ...

Hi,  I have a bit of an urgent ask so any quick responses would be appreciated.  We're trying to add links to SMS and some links we'll need to add as a hyperlink. Is there a way to do this from AJO? ExampleInstead of showing the link: https://www.adobe.com/homeWe'd like to show: Click Here which wou...

Hi Community, I conducted an A/B test using a journey where I created 4 treatments, each with different subject lines and content. I allocated 25% to each treatment and triggered the emails to a test audience. However, despite expecting that each person would receive a different email,  but all 4 pa...