Community Topics

We are creating the Reminder Email using Dynamic Event Data. We've established an Events Journey and need to send a reminder within 24 hours. Scenario [Streaming Data]: I have to validate Appointment Booked Date[e.g Date :2024-08-20T007:35:00+00:00] and send the reminder 24 hours before the Appointm...

I would like to showcase that use-case on a customer demo. Do you have any screenshots which would help me imitate a creation of such an event?Would be really thankful. 

In the context of a cart abandonment use case, where a user adds items to their cart but does not complete the purchase, how does Adobe Experience Platform (AEP) ensure that these users are correctly added to the "Cart Abandoners Audience" segment after the specified 1-hour time condition, especiall...

Hi,We have a use-case where we want to run an email campaign via journey from a custom upload audience. When we are creating the journey, we don't see an option to overwrite the execution field at all.We are trying to follow this : https://experienceleague.adobe.com/en/docs/journey-optimizer/using/c...

I would like to get in expression builder in AJO current hours & mins without day, month and year etc. How to get that?

Hi Team,   Could you please assist me with creating a dynamic personalization block in AJO? I know this was accomplished in Adobe Campaign Classic using Personalization Blocks, and I'm looking to understand how to achieve similar functionality in AJO I need to ensure that the email footer language i...

In have got journey which consists of 10 steps. Before every step I need to check if user already converted. In Salesforce its possible to set up global exclusion - if user converted then remove him from journey. Is it possible in AJO?

I need advice on AEP/AJO users best practices in AEP regarding profile and profile size. We have been working under the basis of always keeping the AEP Profile as light as possible. There are times when we need to send communications to customer that require several custom attributes that become imp...

I have got a journey for an airline company. In the journey I check if the user:- has high propensity for an upgrade, - if yes then I would like to send them outbound communication, - however I would like to show them also the personalization on homepage using Target.  How would you make such an wor...

I am curious if anyone has found a simple lightweight software to trigger an event to 5-10K customers with a custom data set.   I have a file provided by a business team with 30-40 data points that I need to include in the email that customer receives.  I need to do this infrequently and the data ma...

Hello, In one of our clients' use case, we are working with an external system to which we need to make two API calls.Call 1: Will give an API token. This API token is sent in response header (not in response body)Call 2: Using the token from call 1, we have to call another API end point to save/upd...

Hi Team,      After exploring the email template design, I initially opted for the "Switch to code editor" mode. However, when I wanted to return to the "compatibility mode" (normal drag and drop mode), I couldn't find the switch button. Could anyone help me with switching back to "compatibility mod...