Community Topics

‚I am wondering what experience people have had customizing email alerts. We understand how to customize the notifications, and are doing that. But the alerts don't seem editable and are confusing for recipients. Many of the links are worded differently but go to the exact same page, so repeating th...

Is there a way to setup an email notification that alerts someone when a project is due, say, 90 days our? Or multiple timings, even if they're set up as multiple emails. Anyone? @Jonathan Yu‚ @Lynne VanHyning‚

We currently have a dashboard that lists a worker's assigned active tasks, and it also highlights overdue tasks as red. However, many workers do not use the dashboard and cobble together their own methods to manage their tasks. These methods do not call-out in an active way what is overdue. We have ...

I logged in as a user but don't see where they have options (in the new experience, at least) to change their own email notification preferences. Do they?

Why do the in app notifications not include the project name in the New Experience view? Project names are included in the notifications in the old view. This info is critical for time management when prioritizing work and responses.

I've been researching the notification settings since we had an user issue yesterday. Here's the scenario: Suzanne posts an update in a project she does not own. She does not 'tag' anyone with the "@" but she does populate the 'notify' box with Gina Smith and one other. Gina is also not the project ...

Hi Everyone! One of our designers, Andy, is looking for people to take a short survey about in-app notifications. The survey should take approximately 5 minutes to complete. If you have time, please fill it out. We sincerely appreciate your help and hope you're all staying healthy/safe! https://t...

We need to change some processes at this point and I need to verify the notifications our users may or may not have edited since initial setup. Is there a report of some sort that allows you to see what notifications a user has set on their profile? I don't believe there is, but thought the experts ...

We're having a serious issue in our Workfront instance. I've reached out to Workfront and they are continuing to say that the behavior is what is expected. This is NOT how Workfront has worked the past 2+ years. Our users are no longer receiving any email notification when they are assigned a task a...