Community Topics

Description - Currently there is the ability to use an advanced function "column sum" in calculated metrics. This adds up the value of all the rows in the dimension and gives a sum. The issue with this is that the number is often different from the 'grand total' at the top of the column of the orig...

In Customer Journey Analytics, is there the option to create a calculated metric that shows if there are pages that do not have the adobe data layer? We are specifically wondering for page view events that show if there are pages on our website that do not have the data layer spec.

Hi Community Members, I have a question about managing data in Customer Journey Analytics (CJA). Our client is planning to use CJA for analysis in the future. Currently, the setup involves sending all event data to a dataset in Adobe Experience Platform (AEP), which is then connected to CJA for repo...

Have you wished you had a guide for how to use advanced functions in your calculated metrics? Check out the link at the bottom of this post to see a new guide that I’ve written to help you understand the various functions available.

Learn how to successfully implement Adobe Customer Journey Analytics in organizations of any size, with an emphasis on the most crucial factor—preparing your people for transformation.

Hi there, I have an AEP profile dataset with some million CRM records being connected to CJA. Most of profiles do not have events tied to the CRM ID, so we cannot view them in Analysis Workspace (as Adobe FAQ explains). However, the client needs to analyze all the customer records in CJA no matter t...

Hello, I have read multiple articles and blogs regarding how to get Adobe analytics historical data into CJA.  But I havent found any solid ones apart from https://www.fullstackanalyst.io/blog/adobe-customer-journey-analytics/web-analytics-with-adobes-customer-journey-analytics-part-2-system-archite...

Discover how to optimize your Adobe Customer Journey Analytics workflow and team structure for organizations of all sizes in this comprehensive guide to maximizing analytics value and fostering a data-informed culture.

I am new to Adobe CJA  API and my team wants to fetch the top viewed page with the exact number of views using reports API: https://developer.adobe.com/cja-apis/docs/api/#tag/Reporting-API. My team has already created a Adobe CJA Workspace project for the same. I was able to make connection and get ...

Join us to discover the very latest innovations with Adobe Customer Journey Analytics. Every quarter our product experts will share exciting updates to help you understand what’s new and get the most value from Customer Journey Analytics.   This quarter’s updates include: • Alerts• Asset transfer• J...

I'm new to CJA and need some assistance with a solution.I would like to remove the test profile metrics from the reporting dashboard. For example, before launching the journey, I tested some audience segments (test audience) outside of test mode. Now, I want to exclude all metrics related to these t...

Unlock the power of Customer Journey Analytics with this comprehensive crash course, exploring key features that transform data into actionable insights for optimizing customer experiences.