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  • marketing cloud debugger opens only when clicked on the icon from extensions tab - keyboard shortcut required
    by cqsapientu6989630-09-2020
    might be a very weird issue but the marketing cloud debugger does not open until you click on the icon from browsermy extension tab is full with other extensions on chrome so it was not opening but when installed on firefox the extension icon shows up and clicking on it opens the debugger. There sho...
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  • Error 400051 : "No match in backends for the given tenant id", when attempting to create a service via Campaign API
    by hareldit29-07-2020
    I'm trying to create a test service, using the example request in the docs here: https://docs.adobe.com/content/help/en/campaign-standard/using/working-with-apis/managing-services-and-subscriptiopns/creating-a-service.html. Using postman, I'm sending a post to (changed the org ids etc.): https://mc....
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  • Please don't inject &lt;script&gt; into the <html> tag [Adobe Experience Cloud Debugger Chrome extension]
    by anpotv208-06-2020
    The chrome extension injects a tag into the <html>, and not the <head> portion of the html. This is ugly, and makes other scripts that are initiated async also to be put in the <html> tag, because it detects it as the first script var firstScript = document.getElementsByTagName('script')[0];firstScript.parentNode.insertBefore(element, firstScript);
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    No Version Report or App Id dimension for new App in Adobe Mobile Services
    by EyeMed_Don04-06-2020
    I am setting up a new App in Adobe Mobile Services. I have added the new Report Suite ID and enabled Lifecycle Reports for the new App. However, the App Id dimension is not present for the new Report Suite in Workspace, and I do not see a Versions report option in Adobe Mobile Services like I do for...
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  • Xcode 11.3, iOS, Swift is not logging Analytical tags in Adobe portal
    by srinuboyina15-04-2020
    Hi, We recently migrated to Xcode 11.3 from Xcode 10.1, after that we are observing that adobe analytics are not logging in Adobe portal.we are using SDK Version: 4.17.1. Please help to resolve the issue. Thanks,Srinivas
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  • Adobe Analytics Salesforce integration New segment on ajax not working
    by mkiriloff08-04-2020
    Hi all!So I'm having the following issue. We have integrated adobe analytics cartridge into salesforce (demandware) build website and it was working correctly.We had to add a new property to the adobe object and it was working okay, until reaching the checkout. Now our checkout is separated into dif...
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  • Reference to Custom Context Data in Interstitials
    by Ray00118-03-2020
    I am using Adobe Mobile Services, and I have defined custom context data in the "Add Tracking Context Data" section. When "Use Universal Links or App Links" is selected, the custom context data (with ctx prepended) is attached in the URL. I would like to switch to interstitials. Are there any means ...
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  • Capabilities of Assets Core Services
    by nicolec563106020-02-2020
    Hello, I could upload assets using the cloud assets core service, but i have questionS on its capability? I referred to https://docs.adobe.com/content/help/en/core-services/interface/assets/experience-cloud-assets.html1. I wanted to share assets between aem and assets core service, what is the best ...
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  • Defect in Adobe Experience Cloud Debugger (Chrome extension): Adobe Analytics 'Version' not always displayed
    by BarryLennon10-02-2020
    SummaryThe Google Chrome extension "Adobe Experience Cloud Debugger" doesn't display the "Version" field in the case that only Adobe Analytics server calls are detected or filtering specifies only Adobe Analytics server calls. Screenshots'Version' field is present 'Version' field is missing
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  • setCustomerID API
    by MktgCloudUser11-11-2019
    Hello,We are looking for the Experience Cloud ID Service's setCustomerID function API. The current implementation requires a browser as it's part of the JavaScript library. We want to set the customer's profile in non-browser environments such a IoT, kiosks, etc.Does this API exist? If so, is there ...
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  • What happens if I upload to core services FTP with two mcvisid rows?
    by jasminesthegrea11-10-2019
    Hi allI am wondering what happens if csv upload to an FTP has multiple visitor IDs? Thanks
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  • Does Core Services Upload via FTP update or replace?
    by jasminesthegrea30-09-2019
    Hi i'd like to clarify that if custmoer A has attribute x = 1 and i want to update it i need to reupload a file where custmoer A has attribute x = 0 then it will change. I.e. the file is updating each time, and not performing a drop and replacethanks
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  • Adobe Experience Cloud Debugger - cannot download hits
    by analytics_union30-09-2019
    I'm using Adobe Experience Cloud Debugger to test an Analytics implementation.When I open one page alone and Debugger shows one Analytics hit, I can download the hits from Debugger's "Network" panel.When I click to another page and Debugger shows more than one Analytics hit, I cannot download the hi...
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  • Did you know that you can use UMAPI to update email addresses for users rather than deleting them and recreating?
    by Kenelson231-05-2019
    Not sure how many of you are aware of this but we have this thing out there called UMAPI which may be of use to you:User Management API This does use Adobe.io to get the connection going but its super useful:Here is the diagram of how this works:Getting Started with User Management User Management A...
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  • Clic Metric in Adobe Mobile Services
    by gianpierob30-04-2019
    Hi,i need to know the meaning of clic metric in adobe mobile services.where can i found this metric to use in reports?the number is really higher than my sms delivery tool indicated.ty
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  • Automating DTM or Launch with Powershell
    by albangerome17-04-2019
    Good morning all,I have a Powershell script that logs me to the Adobe Experience Cloud, I can download the DTM zip file manually and then have a second Powershell script that will prepare the zip file before I can upload it to our environments. But the first script requires me to start Internet Expl...
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  • Stop DTM from Tracking Certain Links
    by alim9296027813-03-2019
    We have an app that is tracked like a website (not a native app). When debugging on my PC (local GIT repository/Ionic) I've noticed a lot of extraneous server calls when navigating from screen to screen.Here you can see that it's sending a server call for a link click:I believe it's tracking the nav...
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  • Adobe Experience Cloud Debugger and s.pageType
    by robertsimAD04-01-2019
    I am doing some verification work for a client site using the Adobe Experience Cloud Debugger tool.I think I have encountered a bug where s.pageType is not shown in the Debugger.One of the pages we track is the 404 page with s.pageType = "errorPage". However, s.pageType is not turning up in the Debu...
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  • Unable to send email using Marketing Cloud Triggers.
    by chirags873902129-11-2018
    Hi,I am working on cart abundant use case by following the below urlhttps://helpx.adobe.com/marketing-cloud/how-to/email-marketing.htmlI have configured everything suggested in the above link.My Analytics triggers are working fine but we are not able to send email.Events at Adobe Campaign Standard a...
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  • Campaign data from paused campaigns in adobe analytics
    by sundhara_m19-11-2018
    Hi Team,We have noticed that we are receiving the Visits and conversion from certain campiagns which was paused some days back. Google_search is one of the campaigns which is having high data than other paused campaigns.Can anyone please suggest what could be the possible reason for getitng data in ...
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    What is the implementation difference between Android and ios App?
    by balakrishnad20013-08-2018
    Hi All,It's my first project that Im going to work on App Implementation. My client would like to go with iOS Implementation so I would like to know technical details for implementation?Does SDK is different for Android and iOS if yes what would be the difference can someone help me please.Thanks,Ba...
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    Experience Cloud Triggers Core Service
    by AlexisCazes02-08-2018
    Hi,We would like to use Experience Cloud Triggers Core Service.What is the contract level required to be able to use Experience Cloud Triggers Core Service ?Can you provide you provide the form to use to request our account to be provisioned for Experience Cloud Triggers Core Service ? Thanks.Best r...
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    Experience Cloud Debugger indicates false positive for AAM DIL
    by bcollery19-07-2018
    Using the Experience Cloud Debugger, the tool will list AAM DIL on a site when there is only server side forwarding. This can lead to false concern there could be double data collection of Analytics data to AAM.It would be ideal if the debugger could list when there is server side forwarding or at l...
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    DTM Environment switch
    by ankitn3255943612-07-2018
    Hi,What should I type in console to switch environment from staging to prod for DTM library? I know there is DTM switch. But, what about typing it in console to change the library?ThanksAnkit
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    Pros and Cons of Server-side Implementation of MCID Service
    by bc1104397501-10-2017
    What are the pros and cons of Server-Side Implementation of the Marketing Cloud ID Service ? We are using Adobe Target and Adobe Audience Manager and Adobe Analytics (but no DTM yet). Thank you!
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    Marketing Cloud Visitor ID - data collection at demdex?
    by ursboller30-08-2017
    we will start to use the new MCVID-Service and we will send requests to demdenx.net as described here: How It Worksi didn't find any information which data will get stored at demdex.net and if there are any options for admins to change the behaviour of the data logs (eg. IP obfuscation).would be gre...
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    How does MCID migrate legacy Analytics IDs?
    by jantzen_belliston-Adobe04-08-2017
    My company is looking to migrate to the Marketing Cloud ID Service. I am wondering how the MCID service migrates our existing Analytics IDs to the MCID service?
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  • Has Solution
    Multiple Target client codes to one AAM instance
    by bc1104397526-07-2017
    Is it possible to enable core service and marketing cloud id service and map multiple Adobe Target client codes to one AAM instance and one org id? Thanks!
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    In-app message list from context data
    by edoardos471908504-07-2017
    Hi there, is there a way to load in the Trigger fileld, as you can see in the screenshot below, a list of context data key? For example in my company context data contains an unique number that identify the customer and i need to send an in-app to a thousand of those customer and the only way i foun...
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    Document Explaining P&A
    by soniacharley14-06-2017
    Hello,A very basic query. Can anyone point me towards a document explaining the various features of Profile & Audiences / Core Services? Not the Help section but an internal or client friendly document?Many thanks,Sonia
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