I am trying to upload the recs feed using FTP
However I am getting error as "Unknown Error" while uploading the feed.
Can anybody advise what could be the reason here ?
There could be several reasons why the feed is not uploading.
Could you confirm if the format of the file meets the right specifications (as described here https://docs.adobe.com/help/en/target/using/recommendations/entities/feeds.html#section_65CC1148C7DD...)?
Are the FTP credentials correct?
If you continue to receive an error, please open a Client Care ticket with relevant details (including the FTP credentials and feed file name) and we will take a look.