Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Target Conversion

Avatar

Avatar
Boost 1
Level 1
JenGi
Level 1

Like

1 like

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Boost 1
View profile

Avatar
Boost 1
Level 1
JenGi
Level 1

Like

1 like

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Boost 1
View profile
JenGi
Level 1

17-04-2020

Good Morning. I am fairly new to Target and I just set up my first A/B test. The test goes to different web pages to see which takes the user deeper into our site. Its working fine for my Control page but the Conversion Rate is 0 on my test page although I have selected the element I chose for my conversion goal. I am not sure why this second page is not showing conversions on the report. Any thoughts?

 

Thank you,

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Give Back 5
Employee
kimenw
Employee

Likes

12 likes

Total Posts

20 posts

Correct Reply

10 solutions
Top badges earned
Give Back 5
Give Back 3
Give Back
Boost 5
Boost 3
View profile

Avatar
Give Back 5
Employee
kimenw
Employee

Likes

12 likes

Total Posts

20 posts

Correct Reply

10 solutions
Top badges earned
Give Back 5
Give Back 3
Give Back
Boost 5
Boost 3
View profile
kimenw
Employee

13-05-2020

Hi there!

 

Hmm, I’d check a couple things:

1) is the 2nd page on the same domain? 
2) is the target server call firing on the 2nd page? You can try the Experience Cloud Debugger to confirm!

3) if that’s working, can you set up a simple activity in Target that forces you into test experience? Maybe a 1 experience A/B test? Then you can test that you see the content you expect. 

I’m guessing that the call isn’t firing on that 2nd page, or there is some targeting set up that is preventing people from getting into that experience. Let us know how it goes!

 

kimen

Answers (3)

Answers (3)

Avatar

Avatar
Boost 5
Level 3
TanviAgarwal89
Level 3

Likes

30 likes

Total Posts

33 posts

Correct Reply

18 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile

Avatar
Boost 5
Level 3
TanviAgarwal89
Level 3

Likes

30 likes

Total Posts

33 posts

Correct Reply

18 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile
TanviAgarwal89
Level 3

22-04-2020

Hi @JenGi 

You would need to include the second page (if it is different from Activity Url) as an additional page in the activity, to track the clicks. Target is unable to This recognise the second page in activity configuration and thus unable to track the clicks. This is working as designed.

 

Let me know if that helps.

Thanks,

Tanvi

Avatar

Avatar
Boost 5
Level 4
karand53490614
Level 4

Likes

46 likes

Total Posts

53 posts

Correct Reply

9 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile

Avatar
Boost 5
Level 4
karand53490614
Level 4

Likes

46 likes

Total Posts

53 posts

Correct Reply

9 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile
karand53490614
Level 4

20-05-2020

@JenGi  Please confirm the Target library you are using at your end to test this. Is it at.js 1.x OR 2.x?

Also, are both the pages on the same domain or different ones?

Please also mention the conversion metric you are using to track the conversions.

 

Regards,

Karan

Avatar

Avatar
Validate 250
Employee
Amelia_Waliany
Employee

Likes

191 likes

Total Posts

452 posts

Correct Reply

73 solutions
Top badges earned
Validate 250
Validate 100
Validate 50
Validate 25
Validate 10
View profile

Avatar
Validate 250
Employee
Amelia_Waliany
Employee

Likes

191 likes

Total Posts

452 posts

Correct Reply

73 solutions
Top badges earned
Validate 250
Validate 100
Validate 50
Validate 25
Validate 10
View profile
Amelia_Waliany
Employee

13-05-2020

Hi @JenGi ! I offered up your question to @kimenw , Director of Adobe Target Product Management, during our Adobe Target Community Q&A Coffee Break (happening now!). Check out the conversation here to see Kimen's response! Feel free to reply in the thread for follow up, and be sure to join us at the next Coffee Break, happening every other Wednesday here in the Target Community @ 10AM PDT 😊