Save Response Token as Profile Script

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MktgCloudUser

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MktgCloudUser

MktgCloudUser

26-10-2019

Hello,

I want to save response token data as a profile script.  My specific requirement is to save the "profile.activeActivities" as a profile script value so that I can exclude a visitor from a if they are already in a specific campaign.  Entering something like this is a Profile Script doesn't work:

return profile.activeActivities;

In fact, none of the response tokens work in Profile Scripts - all of them return null - profile.visitNum, profile.tntId, profile.marketingCloudVisitorId, etc.

These values only seem to work in Offers so are they not supported in Profile Scripts or is this some sort or bug?

Accepted Solutions (1)

Accepted Solutions (1)

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Shruthi_N

Employee

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Shruthi_N

Employee

Shruthi_N
Employee

13-11-2019

MktgCloudUser​  Could you try using user.activeActivities  ? I tested that and it works for me.

Fyi , response tokens  are not available until after the content decision is made, whereas a profile script evaluates before the content decision is made.

Answers (7)

Answers (7)

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MktgCloudUser

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MktgCloudUser

MktgCloudUser

13-11-2019

Yep, that worked; user instead of profile.

return user.activeActivities;

returns an array of "[24756,76788,87424]"

Thanks

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Shruthi_N

Employee

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Shruthi_N

Employee

Shruthi_N
Employee

13-11-2019

Great. thanks for the confirmation.

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MktgCloudUser

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MktgCloudUser

MktgCloudUser

12-11-2019

Yes, I am aware of this however we need to exclude if they are part of one or more specific campaigns.  This is "any" campaign which is too broad.

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gaureshk3014423

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gaureshk3014423

gaureshk3014423

11-11-2019

hi MktgCloudUser

have you tried using this audience?

This audience can be used if you want to exclude users who are already in other tests

1852650_pastedImage_0.png

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MktgCloudUser

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MktgCloudUser

MktgCloudUser

11-11-2019

Thanks for responding - so how can I capture and use the number activities a visitor is currently active?  Is there no alternative to profile.activeActivties that will work in a profile script?

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Shruthi_N

Employee

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Shruthi_N

Employee

Shruthi_N
Employee

11-11-2019

Hi MktgCloudUser​ Response tokens functionality was meant to replace profile scripts. Hence you cannot use them inside a profile script.

Hope this helped answer your question.

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MktgCloudUser

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MktgCloudUser

MktgCloudUser

11-11-2019

No one from Adobe knows the answer to this??