I've been experiencing an issue where after saving an offer or campaign and then saving the Activity, I see the saved message in green, then it just syncs. So far this particular activity has been syncing for more than an hour!!!
I've cleared cache, deleted cookies, signed out of Target, and restarted my computer. None of these things has worked.
This happens on all campaigns, just re-saving them without making changes
yorudan
Employee
yorudan
Employee
02-07-2018
Hi Michael,
An issue is being investigated, and will be listed shortly on Status.Adobe.com. Once listed there, you can subscribe to notifications as progress is made. I'll check back and let you know when it is live there.
Thank you,
Jordan
TylerWinz
TylerWinz
02-07-2018
My dashboard looks fixed! Syncing isn't stuck anymore for me.
michaelb4458446
michaelb4458446
02-07-2018
Looks like it is working now! Thanks.
yorudan
Employee
yorudan
Employee
02-07-2018
Good to hear - other customers' are going through now too. May need to re-save to trigger.
yorudan
Employee
yorudan
Employee
02-07-2018
Thank you for confirming. Additional follow up is being done. It seems not fully resolved yet. Status.Adobe.com will be updated once officially fixed.
TylerWinz
TylerWinz
02-07-2018
I just refreshed, looks like the issue is persisting. I have an email ticket open, they just direct me to status.adobe.com.
yorudan
Employee
yorudan
Employee
02-07-2018
Thanks, Tyler. Is the issue continuing for you now? Do you have an open support ticket for this? Remediation is underway, so now verifying whether it is addressed for customers.
TylerWinz
TylerWinz
02-07-2018
Getting the same issue. Infinite spinning for Activating/Deactivating activites as well.
yorudan
Employee
yorudan
Employee
02-07-2018
Issue is listed here - you can subscribe there now for updates: Adobe Status
yorudan
Employee
yorudan
Employee
02-07-2018
Starting from approximately 11:46AM MDT, some Adobe Target customers that are hosted in NA14 (a subset of North American customers) might be unable to change existing campaign or create new campaign from MAC UI.