{"error_code":"502061","message":"Bad Gateway. No tenant associated with the user profile."} white trying to connect Adobe Target

Avatar

Avatar
Validate 10
Level 4
umamaheswariy46
Level 4

Likes

15 likes

Total Posts

144 posts

Correct reply

5 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 10
View profile

Avatar
Validate 10
Level 4
umamaheswariy46
Level 4

Likes

15 likes

Total Posts

144 posts

Correct reply

5 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 10
View profile
umamaheswariy46
Level 4

10-02-2021

Hi, 

 

I am trying to connect Adobe Target using APIs by passing bearer token and Api-key but getting 403 Forbidden code.

 

{"error_code":"502061","message":"Bad Gateway. No tenant associated with the user profile."}

 

Where can I find tenant Id for Adobe target? 

 

I am finding tenant name from https://experience.adobe.com/#/@xxxxxxxxxxx/target/ but its not working. 

 

Please help me to resolve this.

 

Thank You

Uma

 

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Ignite 1
Level 4
josejr19
Level 4

Likes

63 likes

Total Posts

117 posts

Correct reply

19 solutions
Top badges earned
Ignite 1
Validate 1
Give Back 5
Give Back 3
Give Back 10
View profile

Avatar
Ignite 1
Level 4
josejr19
Level 4

Likes

63 likes

Total Posts

117 posts

Correct reply

19 solutions
Top badges earned
Ignite 1
Validate 1
Give Back 5
Give Back 3
Give Back 10
View profile
josejr19
Level 4

11-02-2021

@umamaheswariy46 I would recommend reviewing this documentation very carefully. Also can you described the steps you have taken already? Want to make sure I understand how you generated your JWT token as an example.

Answers (1)

Answers (1)

Avatar

Avatar
Boost 1
Level 1
viveksuraj12
Level 1

Like

1 like

Total Posts

2 posts

Correct reply

0 solutions
Top badges earned
Boost 1
View profile

Avatar
Boost 1
Level 1
viveksuraj12
Level 1

Like

1 like

Total Posts

2 posts

Correct reply

0 solutions
Top badges earned
Boost 1
View profile
viveksuraj12
Level 1

24-02-2021

Hi Uma,

I am facing the same issue. Even i am entering the client code and it din't work.
Could you please help me stating where i can find the tenant id?

 

Thanks

Vivek Suraj