{"error_code":"502061","message":"Bad Gateway. No tenant associated with the user profile."} white trying to connect Adobe Target

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umamaheswariy46

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umamaheswariy46

umamaheswariy46

10-02-2021

Hi, 

 

I am trying to connect Adobe Target using APIs by passing bearer token and Api-key but getting 403 Forbidden code.

 

{"error_code":"502061","message":"Bad Gateway. No tenant associated with the user profile."}

 

Where can I find tenant Id for Adobe target? 

 

I am finding tenant name from https://experience.adobe.com/#/@xxxxxxxxxxx/target/ but its not working. 

 

Please help me to resolve this.

 

Thank You

Uma

 

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viveksuraj12

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viveksuraj12

viveksuraj12

24-02-2021

Hi Uma,

I am facing the same issue. Even i am entering the client code and it din't work.
Could you please help me stating where i can find the tenant id?

 

Thanks

Vivek Suraj

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josejr19

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josejr19

josejr19

11-02-2021

@umamaheswariy46 I would recommend reviewing this documentation very carefully. Also can you described the steps you have taken already? Want to make sure I understand how you generated your JWT token as an example.