Profile Script evaluating to false after migrating from mbox.js to at.js

ambikat677427 15-11-2019

On Nov 14th, we migrated from mbox.js to at.js.

Before migration , the profile script was evaluating to true.  Now it is evaluating to false even if I fulfill the condition.  I checked this through trace.

I did not make any change to profile script.

Am I missing some configuration which might  required for at.js ?  I have activated this profile script under response token also.

Accepted Solutions (1)

Accepted Solutions (1)

ambikat677427 20-11-2019

Hi Surbhi and Shruti,

The issue is fixed. Few  mbox parameters were not firing on pages and script was using those param. Due to lack of those params the profile script was evaluating to false.

Answers (4)

Answers (4)


Hi ambikat677427​- in addition to the profile script code, could you provide the page/steps to fulfill the profile script condition as well? That should help us troubleshoot. Thanks!