I need some advice on the best way to proceed with this use case...
I have personalized product recommendations for each one of my customers in an offline CRM database that my sales team uses. I would like to be able to show these recommendations to the user when they visit my site. I have a login capability and I capture their ID in Analytics with an eVar that never expires.
Ideally I would be able to create a segment that included all known visitors based the eVar that captures their ID. At which point I can create an experience for those users specifically and then showcase their recommended products on the page. I'm just not sure the best way to have the data for each user's recommended products available within the experience in Target.
To detail this a bit more... let's say this is the data for two customers:
User Id | First Name | Last Name | Recommended Products |
123456 | Jane | Smith | prod2,prod4,prod5,prod7 |
654321 | John | Smith | prod1,prod3,prod8,prod9 |
What would be the best way to have the data in the Recommended Products column available for display in Target.
My preference is to not use mboxes and just use data upload capabilities.