Not able to search any activities in my newly created account

[#1]

Not able to search any activities in my newly created account. John Mosbaugh's team created new target activity for elements but when I search I am not able to see any results . In fact, no search term displayed any results (with or without any filters). I have an observer access. Is it a permissions issue?

target search issue.docx ‏292 KB

[#2 · Accepted solution]

Hi Parit ,

Thanks for helping. It was a permissions issue, seemed I was not included in the appropriate product group. It has been resolved now.

[#3]

Hi Akhil,

Is the above issue resolved ?. If not, Please do let us know so that we can further help to debug the same.

Thanks & Regards

Parit Mittal

[#4]

Hi Akhil,

It isn't a permission issue as an Observer can view / search activities, but cannot create or edit them.

Can you please clear all the filters Applied  such as Type, Status, Reporting Source & Activity Source and then check if you can view the activities.

Thanks & Regards

Parit Mittal