Not able to search any activities in my newly created account

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akhil_sharma

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akhil_sharma

akhil_sharma

19-12-2016

Not able to search any activities in my newly created account. John Mosbaugh's team created new target activity for elements but when I search I am not able to see any results . In fact, no search term displayed any results (with or without any filters). I have an observer access. Is it a permissions issue?

Accepted Solutions (1)

Accepted Solutions (1)

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akhil_sharma

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akhil_sharma

akhil_sharma

11-01-2017

Hi Parit ,

Thanks for helping. It was a permissions issue, seemed I was not included in the appropriate product group. It has been resolved now.

Answers (2)

Answers (2)

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ParitMittal

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ParitMittal

ParitMittal

11-01-2017

Hi Akhil,

Is the above issue resolved ?. If not, Please do let us know so that we can further help to debug the same.

Thanks & Regards

Parit Mittal

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ParitMittal

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ParitMittal

ParitMittal

22-12-2016

Hi Akhil,

It isn't a permission issue as an Observer can view / search activities, but cannot create or edit them.

Can you please clear all the filters Applied  such as Type, Status, Reporting Source & Activity Source and then check if you can view the activities.

Thanks & Regards

Parit Mittal