Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Location popup potentially blocking my AB test

Avatar

Avatar
Validate 1
Level 2
ians1988
Level 2

Likes

5 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
View profile

Avatar
Validate 1
Level 2
ians1988
Level 2

Likes

5 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
View profile
ians1988
Level 2

25-11-2019

Hi,

I have created an AB test using the experience template (pop up upon exit intent).  The "last chance offer" popup fires properly within the edit activity phase while setting up the test.

My site has geo-location functionality so upon entering, there is a popup in the top left that asks "______ wants to know your location.  Allow or Block"

It seems that when this location popup shows, the AB test (exit intent) does not always fire.

In addition, if I already have hit allow or block, then return to my site at a later time....the test actually works.  Ideally we need this to work ALWAYS, not when someone returns. 

Is this a known issue?  Could there be another problem?  Has anyone had this occur and maybe have a workaround?

Thanks in advance!

View Entire Topic

Avatar

Avatar
Validate 1
Level 2
ians1988
Level 2

Likes

5 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
View profile

Avatar
Validate 1
Level 2
ians1988
Level 2

Likes

5 likes

Total Posts

4 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
View profile
ians1988
Level 2

26-11-2019

Sorry, let me word that a bit better.

Here is what happens to a first time user:

1858937_pastedImage_0.png

I have an AB test set up on this page (homepage) where 1 of 2 offers pop up upon the user hovering over the exit window or exit tab. 

It seems like this Location pop up is preventing the AB test from performing. 


Example:  On my first entry to the site, when this shows, upon leaving, no offer shows itself.  If I then RETURN to the site, this obv doesn't show and the AB test works.

I need this to show to everyone, especially upon first site visit.  Is it possible the location pop-up is preventing my AB test?  Is there a workaround?