Japanese character search coming in autocomplete but not in results

[nehacms-0r3f0r]

Hi All,

We have integrated AEM with Search and Promote and supporting different countries. Issue is in Japanese website, autocomplete for a character set like シロアリ対策サ is giving result like シロアリ対策サービス but when this is searched we get 0 results.

Similar happening for korea website. Rest websites are working fine.

Any pointers in this area will help.

[suhass86991778 · Accepted solution]

This might be due to additions in Filtering script. Certain keywords can be added if the condition matches. Check if there are any filtering scripts at Settings->Filtering->Filtering Scripts