Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

How to block Landscape delivery for iOS

Avatar

Avatar
Boost 3
Level 1
pranavk0102
Level 1

Likes

3 likes

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Boost 3
Boost 1
View profile

Avatar
Boost 3
Level 1
pranavk0102
Level 1

Likes

3 likes

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Boost 3
Boost 1
View profile
pranavk0102
Level 1

04-11-2019

Hi All,

We have  a use case in our implementation where we have to block the delivery for IOS landscape orientation.

We have tried using below configuration but it works only for android and not for iOS:

Screen-Orientation.jpg

If anybody has worked on similar case or have any idea about how to configure this please let me know and it would be a great help.

Thanks

Pranav

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 1
Level 2
ambikat677427
Level 2

Likes

15 likes

Total Posts

18 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 2
ambikat677427
Level 2

Likes

15 likes

Total Posts

18 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
ambikat677427
Level 2

06-11-2019

I am redirecting to https://www.citibank.com.au/servererror.html  

Can you check if screenOrientation parameter is firing with mbox call on given page?
Also screenOrientation  seems to be an custom mbox parameter so mbox implementation should be in such a way that when you toggle the mode the target call should fire with the exact screenOrientation then only target would identify and deliver the experience.

Answers (3)

Answers (3)

Avatar

Avatar
Validate 1
Level 2
ambikat677427
Level 2

Likes

15 likes

Total Posts

18 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 2
ambikat677427
Level 2

Likes

15 likes

Total Posts

18 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
ambikat677427
Level 2

06-11-2019

I have tested this in my sandbox environment, you can write an offer code using  media query for portrait and landscape and define experience for respective mode.

Avatar

Avatar
Boost 3
Level 1
pranavk0102
Level 1

Likes

3 likes

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Boost 3
Boost 1
View profile

Avatar
Boost 3
Level 1
pranavk0102
Level 1

Likes

3 likes

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Boost 3
Boost 1
View profile
pranavk0102
Level 1

05-11-2019

Hi Surbhi,

We are testing it on browser for both android and iOS.

Below is the URL we are testing:

https://www.citibank.com.au/AUGCB/apfa/augcb/ocmff/LandingPage.do?sourceCode=M7FQF1A1&layout=standar...

We have build a form based experience and we wanted to do following things:

1) We would like to block landscape delivery for android mobile devices but this screen orientation things just don’t work at all(not for android neither for iOS).

2) Also we would like to exclude few mobile android devices from delivery and for that if we are using device model doesn’t matches ‘model number’ that too doesn’t work. for ex Samsung devices.

Can you please help us here !

Regards,

Pranav

Avatar

Avatar
Coach
Employee
surebee
Employee

Likes

69 likes

Total Posts

83 posts

Correct Reply

21 solutions
Top badges earned
Coach
Contributor
Shape 1
Give Back 5
Give Back 3
View profile

Avatar
Coach
Employee
surebee
Employee

Likes

69 likes

Total Posts

83 posts

Correct Reply

21 solutions
Top badges earned
Coach
Contributor
Shape 1
Give Back 5
Give Back 3
View profile
surebee
Employee

05-11-2019

Hi pranavk0102​,

Thanks for reaching out. Not sure if others have an alternate solution, however I'm curious to understand why the screenOrientation is not working as expected. Are you testing in a mobile app or a browser on iOS? Do you have a URL I could test?

Thanks!