Experience tied to entry parameter is not persisting

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jaimek91366711

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jaimek91366711

jaimek91366711

06-01-2020

I am looking to personalize a page for users that enter the site  with a specific parameter

 

www.example.com/testpage.html?utm_term=example7

 

the logic i used was

 

Site Pages: Landing Page Query contains
utm_term=example7
 
the experience fires upon initial entry but does not persist when user within the same session returns to the page without the parameter.
 
How can I make sure the experience persists for the lifetime of the campaign, that way any user who went to the page with the parameter will forever see the personalized experience
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mikewebguy

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mikewebguy

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mikewebguy
Employee

06-01-2020

@jaimek91366711 ,

It sounds like you might be using XT activity type if you were to switch to AB it should work. XT evaluates each time but with AB once you are cookied into the activity you should be good to go. Additionally, make sure you target to the root URL at the activity level however you can then build your audience to look for the entry parameter instead. Here is more on the different activity types: https://docs.adobe.com/content/help/en/target/using/activities/target-activities-guide.html

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | 1 (800) 497-0335