HI Nikhil,
What we're trying to download are the visit and click metrics - that is, AOV, RPV, etc., for our A/B test algorithms. We have two set up for each of our 14 websites - one on the cart page, and one on the product detail page. The only way we can access performance metrics is by clicking into each recommendation for Results. Unfortunately, if you make a change to an existing recommendation, it erases the historical result data, and any reports we try to run in the results show as "Not Available." I want to make a change to these algorithms without erasing the history, I thought I could get around this issue by pausing a recommendation and launching a new one with new settings - however, I did that last month, and when I look back at the results of my paused algorithm, it doesn't have click metrics available to view. So now I feel very stuck - I don't have the time to go in and type every piece of data for every available month of reporting, for each of the 28 recommendations I have running. That's just insane. It does not look like the API achieves the goal of downloading results - am I correct in my assumption?
Thanks,
Lauren