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Download API response for "Most Viewed Products from Across the Site" empty

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Level 2

Hello,

I am trying to retrieve recommendation for model "# Algorithm: Most Viewed Products from Across the Site" through download API.

However, the response comes through as empty file (Only headers and environment lines included - example below), Is this expected?

# Key,Recommendation_1,Recommendation_2,Recommendation_3,Recommendation_4,Recommendation_5,.....

# Algorithm: Most Viewed Products from Across the Site

# environment: xxxx (Production)

# environment: xxxx (Staging)

# environment: xxxx (Development)

# EndOfFile

Note: Other models as "# Algorithm: Cross-Sell" are working fine.

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