Cookie message on Adobe Target VEC

Avatar

Avatar
Validate 1
Level 1
garora8
Level 1

Likes

0 likes

Total Posts

21 posts

Correct reply

0 solutions
Top badges earned
Validate 1
View profile

Avatar
Validate 1
Level 1
garora8
Level 1

Likes

0 likes

Total Posts

21 posts

Correct reply

0 solutions
Top badges earned
Validate 1
View profile
garora8
Level 1

08-06-2021

I keep on getting the website cookie message on the load of the VEC layout. Although the cookie has been accepted on the site. Tried in logging to target account in Incognito - no luck - VEC shows the cookie popup - Went to browser option accepted the cookie - no luck 

 

Not sure how to resolve it? 

 

Any help appreciated?

View Entire Topic

Avatar

Avatar
Affirm 5
Level 2
ryanr7
Level 2

Likes

8 likes

Total Posts

13 posts

Correct reply

6 solutions
Top badges earned
Affirm 5
Affirm 3
Boost 5
Boost 3
Boost 1
View profile

Avatar
Affirm 5
Level 2
ryanr7
Level 2

Likes

8 likes

Total Posts

13 posts

Correct reply

6 solutions
Top badges earned
Affirm 5
Affirm 3
Boost 5
Boost 3
Boost 1
View profile
ryanr7
Level 2

09-06-2021

Hi @garora8,

Assuming you're referring to a cookie message your site displays to all new visitors? Are you using "enhanced composing mode". You can check by clicking the gear icon in the VEC, then page delivery. If the enhanced composer is checked try unchecking it.

Alternatively, if you click the "browse" mode button in the upper right corner of the VEC it will allow you to interact with the page. You should be able to close the cookie message and then click the "compose" button and continue setting up your experience.

Hope that helps!