Collections not working

kaylas8259864

15-10-2015

When creating a Recommendation activity in Recommendations Premium, I AM able to get my recommendations to show up on the site when I use the Admin-created "All Collections" but when I go to use a collection I made, the recommendations no longer show up. 

In the interface, collections show that products are coming through appropriately via the # of products identified. 

What is the reasoning behind a collection showing products when created in the interface but not live on the site through activities. I need a solution to this as soon as possible   

Accepted Solutions (1)

Accepted Solutions (1)

shekhardhiman

Employee

15-10-2015

Hi Kayla,

Apologies for the delay.

Are you still experiencing the issue withe Adobe Recommendations? Kindly let us know the status of this problem.

Thanks!