Collections not working



When creating a Recommendation activity in Recommendations Premium, I AM able to get my recommendations to show up on the site when I use the Admin-created "All Collections" but when I go to use a collection I made, the recommendations no longer show up. 

In the interface, collections show that products are coming through appropriately via the # of products identified. 

What is the reasoning behind a collection showing products when created in the interface but not live on the site through activities. I need a solution to this as soon as possible   

Accepted Solutions (1)

Accepted Solutions (1)




Hi Kayla,

Apologies for the delay.

Are you still experiencing the issue withe Adobe Recommendations? Kindly let us know the status of this problem.