Can I run an A/B test and an XT on the same page?

[#1]

Hi,

I'm running an XT targeting existing customers, but the remaining audience that isn't captured (who i'm assuming are new customers) I want to fall into a 50/50 split A/B test.

Is this possible? I have an XT activity and A/B activity running separately trying to achieve this, but the A/B test just isn't firing.

Thanks,

Lee

[StannyL · Accepted solution]

Hi Lee,

This is possible. Though you many need to define a "counter audience" to get it working properly. For example, this setup should work--

1. XT activity
   1. Group A audience
   2. Group B audience
   3. Note "all visitors" audience is not used, so visitors not in A or B do not qualify to enter my test
2. AB activity
   1. Targeted to visitors NOT in Group A or B
   2. Note "all visitors" audience is not used, otherwise people could be in both the XT and AB activities

[StannyL · Accepted solution]

Thanks very much, after some tweaking and quite a bit of trial and error, have eventually managed to get both AB and XT firing as they should.

[#4]

Why shouldn't you be able to say I want 25% of this target audience (e.g. hawaii users) to receive this experience/Offer?

Is that not possible?

[#5]

@StannyL 

You can set up and AB and XT as well on same page.

You just need to make sure that your XT doesn't impact result of your AB test.

For eg. If you have changed CTA color in AB test and you have changed CTA text in XT test, you won't be able to determine whether that XT was reason for increase/decrease in conversion or the AB. 

So i would recommend you to use specific set of Audience for your AB test and exclude those audience from XT.

I hope this will help to resolve ur query.

Thanks,

Gauresh.