at.js unreachable "serverDomain", but default content doesn't show. any failsafe solution?

[#1]

in at.js I can see serverDomain is configured. In the case of serverDomain is not reachable (server down or whatever), our webpage stays as blank. I think this is due to the fact that body{opacity:0} is never removed in the case of failing to access the serverDomain.

Is this a bug or there is a configuration that can give me failsafe?

[#2 · Accepted solution]

Hi 

We checked from our end that you are using at.js V0.8.0 and it had same issue and were rectified in V0.9.1 Hence we would recommend to use at.js V0.9.1 . 

Also, There is a variable timeout:5000 which controls for how long will we wait to call. Time out 5000 means we will show the page in 5 secs in case of unreachable edge.

Thanks & Regards

Parit Mittal

[#3]

Release notes are on: https://marketing-beta.adobe.com/resources/help/target/ov2/r_target-atjs-versions.html and https://marketing-beta.adobe.com/resources/help/target/target/r_release_notes.html

[#4]

Thanks Parit, my file was less than a month old but seems already very stale. (looks like 11 versions in between). Because we can't use latest file without having a release which is rather time consuming so I wonder if there is any release note for at.js so that we can understand what have been changed and decide if it worth upgrading or not.

[#5]

try http://tongc.github.io/ and you can see the page is blank because Adobe Target URL is not reachable. 

[#6]

Hi ,

Ya, it should never remain blank. Can you provide more details?  .Please share your Client code and Target Account login details as well as the Test URL in a private message so that we can simulate the issue at our end.

Thanks & Regards

Parit Mittal