AEM Experience Fragments Sync Error when publishing Target Activity

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wesleybrett1
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wesleybrett1
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19-04-2021

I am able to create an AEM Experience Fragment and Export to Target successfully. I can see the XF as an Offer in Target and also able to replace activity content with the EF. Works fine in the VEC but when save the activity I get the following error 

 

Sync Error - Your updates did not get published to Adobe's delivery network. If the problem persists, please contact Adobe Client Care.

 

I've removed the Experience fragment and the Activity works fine, but the same error appears when replacing content with an AEM EF. It would be great to understand why Target will not publish. I cannot find any Fixes in the documentation or across the community.

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rush_pawan
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rush_pawan
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19-04-2021

recommend to check couple of options

 

1. check the author and publish server that has been configured for Experience fragment and is reachable by test & target

          - make sure experience fragment content published from AEM and available through desired publish server

2. check if the experience fragment content in Content Pan on VEC shows the correct output (HTML) for experience fragment content you selected