Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Adobe ID is not linked with your Adobe Experience Cloud solution account

Avatar

Avatar
Boost 1
Level 1
randradebbva
Level 1

Likes

2 likes

Total Posts

1 post

Correct Reply

0 solutions
Top badges earned
Boost 1
View profile

Avatar
Boost 1
Level 1
randradebbva
Level 1

Likes

2 likes

Total Posts

1 post

Correct Reply

0 solutions
Top badges earned
Boost 1
View profile
randradebbva
Level 1

13-04-2020

When trying to access Adobe Target, I received below message, and not able to continue (everything worked fine until Apr 8th).

 

Any guidence is highly appreciated.

 

Welcome to Adobe Experience Cloud


It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts
Please get in touch with your Org Administrator or Adobe Enterprise Support.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Coach
Employee
mikewebguy
Employee

Likes

634 likes

Total Posts

402 posts

Correct Reply

85 solutions
Top badges earned
Coach
Contributor
Shape 25
Shape 1
Shape 10
View profile

Avatar
Coach
Employee
mikewebguy
Employee

Likes

634 likes

Total Posts

402 posts

Correct Reply

85 solutions
Top badges earned
Coach
Contributor
Shape 25
Shape 1
Shape 10
View profile
mikewebguy
Employee

13-04-2020

@randradebbva,

 

Please reach out to your admin and have them double check that you are set up under the Target product profile as an Approver. They can do that from Menu > Admin > Target Here is a screenshot: 

1.png2.png3.png4.png

Answers (1)

Answers (1)

Avatar

Avatar
Boost 5
Level 2
skand
Level 2

Likes

9 likes

Total Posts

8 posts

Correct Reply

2 solutions
Top badges earned
Boost 5
Boost 3
Boost 1
Applaud 5
Affirm 1
View profile

Avatar
Boost 5
Level 2
skand
Level 2

Likes

9 likes

Total Posts

8 posts

Correct Reply

2 solutions
Top badges earned
Boost 5
Boost 3
Boost 1
Applaud 5
Affirm 1
View profile
skand
Level 2

17-04-2020

@randradebbva  :

Since you mentioned it was working earlier till 8th (you were able to access target earlier), So I would suggest :

1. Confirm you have target profiles assigned by Experience Cloud System administrators as explained very well by @mikewebguy .

2. If still issue persists then -

    a. Try incognito window of browser or clear your browser cache & cookies to make sure new changes reflect.

    b. Try in another System

    c. Try in different Network.

3. Are you facing the issue only accessing the target or with other solutions as well ?