Accepted Solutions (1)

Accepted Solutions (1)





Google, without prompting Adobe, removed the Adobe Experience Platform Chrome Extension from the Chrome store. If you already have the Debugger installed, you can continue to use. If you don't have it installed or uninstall it then you won't be able to find it.

We're doing two things to make sure you have the tools you need to debug Adobe products:

1. We're working with Google to determine exactly why they pulled the extension.

2. We've been working on a new, built from the ground up, Debugger. We've received and implemented feedback from a handful of Alpha testers and will now start the Beta.

Here are two links to the new Debugger. Note the Firefox one is more up to date than the Chrome one:


Additionally the traditional way of looking at mboxtrace data in the developer tools network logs is still fully functional. More on how to obtain the mboxtrace URL parameter here:

Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | 1 (800) 497-0335

Answers (3)

Answers (3)



I am missing one very handy feature in the Platform debugger - under Solutions, Analytics there is no option to clear the network requests. In the experience cloud debugger it was possible to do that via 'Clear all requests'.

Am I just not seeing this feature or is it not possible to do it?



@mikewebguy Nice looking new debugger, very eager to try it in the coming days. Sadly, I just noticed the tool to swap the script link is not available anymore. It was very useful to quickly switch from production to development build. Is it now permanently removed?