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jingruw29152785
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jingruw29152785
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25-10-2018

Anyone knows how to adjust the time of update of each criteria. We have encountered a problem that the adobe custom criteria interrupted our ftp transactions.

Very appreciated,

Thanks

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Shruthi_N
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25-10-2018

Hi jingruw29152785​ There is currently no option to schedule a custom criteria. However our product team are aware that this would be a great asset to have and have this in the road map.

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jingruw29152785
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25-10-2018

Hi Shruthi: understand, but for now, how should solve the issue if we don't know what should be a good time to send our file to ftp server, and let adobe to download the new feed.

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Docea
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26-10-2018

jingruw29152785

Take a look at: https://marketing.adobe.com/resources/help/en_US/target/recs/c_feeds.html

7. Specify the time you want your feed to run. This option is based on the time zone used in your browser. If you want to use a time in a different time zone, you must calculate that time according to your time zone.

The feed will run any time after that time. Hope this helps.

Mihnea Docea  | Technical Support Rep, Customer Care | Customer & Employee Experience | Adobe | (:: 1 (800) 497-0335

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jingruw29152785
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26-10-2018

Thanks Mike, i think this is only for feed under feed section not under custom criteria.

is that correct? i am looking for status on custom criteria, like when did the feed within custom criteria update and how did it take.