Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Troubleshooting techniques for A/B manual traffic allocation (Redirects)

Avatar

Avatar
Validate 1
Level 2
AnthonyCP
Level 2

Likes

4 likes

Total Posts

9 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
Affirm 1
View profile

Avatar
Validate 1
Level 2
AnthonyCP
Level 2

Likes

4 likes

Total Posts

9 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
Affirm 1
View profile
AnthonyCP
Level 2

01-06-2018

What troubleshooting techniques do you follow when manual traffic allocation for a A/B/C tests aren't working as planned?

I have a test with 2 variants, both being redirected to another URL. It's set as 34/30/30, but traffic being reported from Target/AA is 60/20/20. I've had a similar problem with a redirect that was suppose to be 50/50 and was instead 70/30.  No collisions being reported for the test.

Thanks!

Replies

Avatar

Avatar
Boost 5
Employee
raags35988425
Employee

Likes

26 likes

Total Posts

41 posts

Correct Reply

13 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile

Avatar
Boost 5
Employee
raags35988425
Employee

Likes

26 likes

Total Posts

41 posts

Correct Reply

13 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile
raags35988425
Employee

03-06-2018

Hi Anthony,

Please check if the required per-requistes for using redirect offers with A4T are in place on the website :

  • Experience Cloud Visitor ID Service: visitorAPI.js version 2.3.0 or later.
  • Adobe Analytics: appMeasurement.js version 2.1.
  • Adobe Target: at.js version 0.9.6 or later.

Hope that helps.

Avatar

Avatar
Give Back 50
Employee
Shruthi_N
Employee

Likes

272 likes

Total Posts

236 posts

Correct Reply

64 solutions
Top badges earned
Give Back 50
Give Back 5
Give Back 3
Give Back 25
Give Back 10
View profile

Avatar
Give Back 50
Employee
Shruthi_N
Employee

Likes

272 likes

Total Posts

236 posts

Correct Reply

64 solutions
Top badges earned
Give Back 50
Give Back 5
Give Back 3
Give Back 25
Give Back 10
View profile
Shruthi_N
Employee

04-06-2018

Hi Anthony, also ensure that the libraries are loaded in the right order. Visitor Api , then target followed by analytics. Once this is verified ensure that SDID or supplemental data id is being set correctly in both target and analytics calls and are the same. Otherwise it would result in unstitched hits that would skew the reporting data. More information on the same can be found here.

Avatar

Avatar
Boost 50
Employee
tanvia28417128
Employee

Likes

73 likes

Total Posts

61 posts

Correct Reply

8 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Boost 50
Employee
tanvia28417128
Employee

Likes

73 likes

Total Posts

61 posts

Correct Reply

8 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile
tanvia28417128
Employee

19-06-2018

Hi anthonym19150251

As Target and Analytics have different engines to count visitors, it is recommended to verify Traffic split of A4T activities through Target activity performance APIs. APIs can be referred here >  Target API v1.0

Hope that helps.