Target Prehiding Snippet makes the Page Blank for few seconds, Alternate? | Community
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PratheepArunRaj
Community Advisor and Adobe Champion
PratheepArunRajCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 6, 2018

Target Prehiding Snippet makes the Page Blank for few seconds, Alternate?

  • September 6, 2018
  • 6 replies
  • 22780 views

Dear Team,

We have implemented Target using Asynchronous Launch.

As per the link : https://docs.adobelaunch.com/extension-reference/adobe-extensions/adobe-target-extension , if we use Asynchronous way to push Target through the Launch, we need to add Pre-hiding snippet. We have done the same, but after the addition of Pre-hiding snippet our page goes blank for few seconds and then loads.

Do we have any solution to fix this? Kindly advice

Thank You

Arun

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    6 replies

    S
    Adobe Employee
    skandAdobe Employee
    Adobe Employee
    September 6, 2018

    Hi Arun,

    By default the snippet pre-hides the whole HTML BODY.If you only want to pre-hide certain HTML elements and not the entire page.

    You can achieve that by customizing the style parameter. It can be replaced with something that pre-hides only particular regions of the page.

    You can refer this documentation to see this in detail:

    https://marketing.adobe.com/resources/help/en_US/target/ov2/c_target-atjs-faq.html

    Let us know, If you have any follow-up queries or concerns.

    Regards

    Skand Gupt

      K
      kinkytekker
      May 24, 2022

      exakt

       

      Tanvi_Agarwal_
      Adobe Employee
      Tanvi_Agarwal_Adobe Employee
      Adobe Employee
      September 11, 2018

      Hi Arun,

      The page is expected to go blank for a few microseconds with at.js. This was included to avoid any flicker on the page. This might take upto few seconds on slow network connections though.

        R
        Adobe Employee
        ryanr7Adobe Employee
        Adobe Employee
        September 11, 2018

        Hi Arun,

        In your Launch Target rule do you have the body hiding enabled? If not, then it wouldn't reveal page until the pre-hiding timeout happens (3000 ms).

          PratheepArunRaj
          Community Advisor and Adobe Champion
          PratheepArunRajCommunity Advisor and Adobe ChampionAuthor
          Community Advisor and Adobe Champion
          September 14, 2018

          Dear TanviAgarwal ,

          Thanks for the revert. But page blank for few seconds is also not a good experience right?

          Our IT Team is not okay with the blank screen for few seconds. Do we have any other option to arrest this?

          Dear ryanr8 ,

          I have enabled the same. If it is enabled, don't we need Pre-hiding snippet? Kindly advice.

          Thank You

          Arun

          Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
            R
            Adobe Employee
            ryanr7Adobe Employee
            Adobe Employee
            September 20, 2018

            Yes, the body hiding enabled requires the pre-hiding snippet be implemented outside of Launch and before the Launch inclusion script tag when Launch is loading async.

              PratheepArunRaj
              Community Advisor and Adobe Champion
              PratheepArunRajCommunity Advisor and Adobe ChampionAuthor
              Community Advisor and Adobe Champion
              September 21, 2018

              Dear ryanr8,

              Thank for the information. But the per-hiding snippet is making the page to go blank for few seconds and that's our concern. Business didn't want the experience. What to do?

              Thank You

              Arun

              Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
                R
                Adobe Employee
                ryanr7Adobe Employee
                Adobe Employee
                September 28, 2018

                Hi Arun,

                If you've implemented correctly you should not see the page go blank for a few seconds. If you want to direct message me screen shots of your setup in Launch and send a url to check I'd be happy to review it for you.

                -Ryan

                  B
                  bkoth
                  Level 2
                  May 8, 2020

                  Hey Ryan

                  just found this thread since we're looking into the same issue, async at.js loading (through Tealium tag manager).

                  Correct me if I'm wrong but the pre-hide snippet will cause anyone with an ad blocker to have a white screen for a few seconds, right? Is there any newer way around it (using 2.3.0), and is the 3s timeout value still best practice?

                  Cheers, Bjoern

                    PratheepArunRaj
                    Community Advisor and Adobe Champion
                    PratheepArunRajCommunity Advisor and Adobe ChampionAuthor
                    Community Advisor and Adobe Champion
                    March 29, 2023

                    This reply is to make sure that everyone has the answer to the question.

                    Yes, I was able to manage the 'Page Blank' issue but hide the testing component rather than the entire body. Most of the CMS would have header, footer, and body components embedded completely into the body and when we hide the body, the page goes blank for a few seconds. To arrest this we made a tweak earlier and I have written a blog related to this.

                    Blog: https://terrynwinter.com/adobe-target-how-to-avoid-page-blank-and-flickering-issues/

                    Happy reading!

                    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
                      PratheepArunRaj
                      Community Advisor and Adobe Champion
                      PratheepArunRajCommunity Advisor and Adobe ChampionAuthor
                      Community Advisor and Adobe Champion
                      March 29, 2023

                      @vanibhemarasetty Can you mark the above solution as resolved? The question was from me during the initial days of Community and I am unable to select the above answer as resolved now. Weird!

                      Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
                        VaniBhemarasetty
                        Adobe Employee
                        VaniBhemarasettyAdobe Employee
                        Adobe Employee
                        March 30, 2023

                        @pratheeparunraj I would not be able to do it, because I am an employee advisor for Adobe Analytics

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