


Hi all,
I encountered a strange issue and wondered if someone over here can help me out.
Scenario
- Target is implemented on the website using DTM
- Target is not implemented using a tool but it’s a sequential js script in a page load rule.
- DTM fires the load rule (works correctly)
- The mbox is loaded on the sub domain
- When the visitor goes to the TLD (top level domain), the mbox is loaded (Target is loaded and the mbox request is executed)
- The visitor goes back to the subdomain.
- The load rule is executed in DTM
But – the mbox is not loaded, also the mbox request is not excecuted!
Anyone any idea or did someone experienced the same and can help me out?
Thanks,
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Hi Chris,
Can you please share the url for your website as well as DTM account credentials in a private message so that we can further deep dive into the issue from our end.
Thanks & Regards
Parit Mittal
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