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Removing facet affects another face rule

saturnfive 27-02-2018

I have an issue with Adobe Cloud Experience Search. There are two rules setup that are somehow conflicting.

Rule 34

If all of the following conditions are met:

   Facet Categoryt1 equal Shooting

   Facet cat2 is selected

   Facet cat3 is selected

Perform the following actions:

   Reveal facet Action

   Reveal facet Caliber

   Reveal facet Carry Position

   Reveal facet Gauge

   Reveal facet Hand

   Reveal facet Magnification

   Reveal facet Objective Diameter

   Reveal facet Product Type

   Reveal facet Shell Length

   Reveal facet Shot Size

   Reveal facet Size

   Reveal facet More Ways to Shop

   Reveal facet Tube Dia.

   Reveal facet Bullet Weight

Rule 33

If all of the following conditions are met:

   Facet Categoryt1 equal Shooting

Perform the following actions:

   Remove facet Action

   Remove facet Caliber

   Remove facet Carry Position

   Remove facet Gauge

   Remove facet Hand

   Remove facet Magnification

   Remove facet Objective Diameter

   Remove facet Product Type

   Remove facet Shell Length

   Remove facet Shot Size

   Remove facet Size

   Remove facet More Ways to Shop

   Remove facet Tube Dia.

the resulting behavior is

- at the level one page, "Shooting" categories facet display, and "Bullet Weight" facet displays

- at the level two page, the same happens

- at the level three page, "Shooting" fact does not display, and "Bullet Weight" facet does not display

If I add

Remove face Bullet Weight

to the second rule, the "Shooting" categories are hidden, which I want, but I do not want to hide the Bullet Weight on deeper levels.

Thanks

Replies

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jantzen_belliston-Adobe
Community Manager
27-02-2018

Hi,

When you say "Adobe Experience Cloud Search", I'm not aware of a product by that name. Is this something within Adobe Experience Manager by chance? If not, would you mind posting a screenshot so I can better understand which Adobe product you might be using. Once I know more about your question, I'll be able to move it to the correct community.

Cheers,
Jantzen